How can I book the pool?
There are a few ways to book our fun swim pool, one of which is by email. Just pop us an email, stating you name, best contact number, how long for, how many dogs your wanting to book for and their breeds. We will get back to you as soon as possible, however we do ask you give us 1- 2 working days as it can get a little busy here! The other way is over the phone. Our phone line is rather popular, but if we do miss you, leave us a voice message stating your number and we will try our hardest to get back to you in due course. The last and final way, is in person. There’s no way we can miss you if your standing right infront of us!
What Vaccinations are required?
We require 3 different vaccinations.
The first vaccination is Kennel cough. This is a requirement for boarding with us. It is mandatory that it is up to date, and if redone before boarding, has to be a minimum of 14 days prior. This is done annually and is a live vaccine. (There are now two versions, one is an oral version up your dogs nose and the other injection). Should your dog have had the injection, the 14 days starts AFTER the 2nd dose.
The second is Lepto, this is short for Leptospirosis. This has to be done annually for it to be in date. We accept both L2 and L4. L4 is now more popular to be done at vets. Should you be moving from L2 to L4, you can still come in after your first booster is done.
The last one is DHP. This vaccine covers Distemper, Parvovirus, and Hepatitis. This is considered a core vaccine recommended by Veternarians to keep your dog/s safe and healthy, it is typically covered for 3 years. Depending on the brand of vaccine, they may receive a top up through the 3 years which would look like ‘Pi’ or ‘PPi’.
Failure to comply with our vaccination policy will result in yourself being turned away on arrival. We ask that vaccine proof is sent over at least 14 days prior to boarding. Our policy is to give your dog the most protection whilst boarding with us, and yourself peace of mind. If you have any questions regarding your own vaccinations, feel free to send us an email, however we are NOT vets and we recommend you ask your registered vets.
When and how do I pay for my deposit/full board?
For the deposit, it has to be payed up to 14 days after making the booking. If this is not done, we will try and get in contact with yourself, and if we do not hear from you we have the right to cancel your board. Payment is done over the phone, or in person and the amount is subjective to how long the board is.
For the full payment, it is typically taken on arrival. This is not limited however, and you can make full payment prior to your board, and like the deposit, is done over the phone or in person.
The deposit is non-refundable and non-transferable as per our T’s and C’s.
Is there someone on the property at all times?
Yes. The owner lives on site alongside our assist manager and her family and friends. The staff are onsite and tending to your animals from 8am- 5pm.
Where is my dog walked?
We have three separate walking paddocks. One of which is our largest field, this is on lead. We will walk around the field 2/3 times depending on your dog and their enjoyment. This field is strictly on lead as its the field closes to the motorway, however it is triple fenced and completely secure.
Our second walking paddock is located next to New block, this is our smaller off lead paddock and has a big box of toys for the dogs to indulge in if they wish!
Finally, our largest paddock is the bottom paddock! This paddock is adored by many of our borders and again has a box of toys for all of our boarders to enjoy.