Our cattery is far away from the kennels so the cats will not be disturbed during their stay with us. We have 10 cat pens that can accommodate up to 2 cats per household.
PLEASE NOTE: ALL VACCINES MUST BE UP TO DATE AT LEAST 14 DAYS PRIOR TO BOARDING. FOR CATS THIS IS THE BOOSTER VACCINE. FAILURE TO DO SO WILL RESULT IN NO ENTRY.
Cattery – Main Building
Each pen has an inside and outside accessible through a cat flap. In the inside is where we put their bed, food and water bowls along with any toys/small scratch posts you provide. Outside they have a shelf and a ladder to use and we also put litter trays outside. The litter trays are provided and we use a wood based cat litter. Owners are also welcome to bring any toys for the outside of the cat pen.
We clean the cat pens out every day including changing the litter trays to keep up with our high standards of cleaning / hygiene. While cleaning each individual cat pen, the cats are allowed out individually to play in our conservatory and have a fuss. If your cat does not want to come out of the cat pen, we will not force them. While cleaning the outside of the cat pen, the cats individually, can come out and roam along the secure and enclosed outdoor corridor.
1 cat – £15.00
2 cats sharing – £25.00
Deposits are non refundable and non transferable regardless of the amount of notice given. You will be asked to sign a form in reception when you drop your pet off to say you are aware of this.
Payments must be made upfront and credits are not given if pets are collected earlier than planned.
We also charge for:
Out of hours medication after 5pm – £10.00 per night.
Vet transportation – £10.00 per visit.
Out of hours entry – £20.00
Also, if you pick up between 8.30am and 9am Monday to Saturday you will not be charged for that day.
SCHOOL HOLIDAY PERIODS – Deposits will be asked for to secure bookings, however you will receive this back once you pay on arrival for your boarding. All deposits taken are NON REFUNDABLE, NON TRANSFERABLE and will not be used as credit for a future booking. Due to being such a popular facility, we get fully booked exceptionally fast, and have waiting lists for our holiday periods.
CHRISTMAS – Over the Christmas period prices will increase an extra £2.00 per cat per day. There will also be NO 10% discount given for cats sharing a cat pen.
As of the 1st September 2019, should you wish to shorten your pets board within holidays, you will need to give us a minimum of 2 week’s notice prior to the board. Our holidays include, February half term, Easter holidays, May half term, Summer holidays, October Half term and Christmas holidays. If you do not give us 2 week’s notice, then you will have to pay the full board you originally booked. This is due to too many bookings being shortened at too late notice when that kennel/cat pen could have been filled by another boarder. Please remember, we do have constant waiting lists for our kennels and cat pens during our busy periods, so giving us the two or more weeks’ notice means we can give that space to another boarder. Thank you all for your continued support!
Cattery Opening Hours
Monday to Saturday
8:30am – 11:00am
3:00pm – 5:00pm
(If you pick up between 8:30 and 9:00am you do not get charged for the day)
10:00am – 11:30am
3:30pm – 4:30pm
(Afternoon is for collections only, no drop offs. If you drop off in the afternoon on the Sunday, you will be charged the out of hours fee).
Please arrive at least 15 minutes before closing time for drop off’s. This is to ensure we can get your pet fully settled in, and all the paperwork done.
There is now a £20.00 Surcharge if you come out of hours.
If your cats have shared the same living quarters before when boarding with us but you now wish for them to have their own space (i.e. not sharing), then you will be charged at the normal rate, please see boarding prices.
As always thank you for your co-operation and understanding.
In terms of bedding we provide plastic beds, fleeces and hide away beds, but you are more than welcome to bring any bedding from home. We do ask that it is clearly named and machine washable in case it becomes soiled during their stay with us. Toys can also be bought in as well as small scratching posts, however these take up a lot of space and give the cats a limited amount of movement in their pen.
We have a conservatory attached to the cattery so your cat (s) can come out and stretch their legs. We have a scratching post and toys available for them. The outside of the cattery has a secure walk way, where we also allow your cat to have a wonder.
This cattery is ideal for both indoor and outdoor cats, with the inside and outside of the cat pens being separated by a cat flap. The cats will then be able to decide if they want to go inside or outside.
We have got food to provide if you would like us to, we stock Omega chicken and rice flavoured biscuits and a range of flavours of meat. You are more than welcome to bring your own food and we will try to keep their feeding routine as close to how they have it at home. We are also happy to give your cats treats, and we have a range of dreamies and treats here for them.
Please let us know if your cat has any dietary requirements.
We ask that your cat is fully vaccinated with their yearly booster a minimum of 14 days before entry. We will refuse entry if these vaccinations have not been done. When bringing your cat to us you will need to bring your vaccination card so we can keep a record of when their next booster is due.
This includes their annual booster which protects against cat flu, panleukopenia and herpesvirus.
Veterinary Treatment, Veterinary Details and Giving Medication
Your cat will be insured during their stay with us. Veterinary fees for new and pre-existing conditions may be incurred on behalf of the owner, at the manager’s discretion.
We are always happy to continue any veterinary treatment your cat may be on, so long as thorough details of all treatment are provided, including name and telephone number of your vet.
We also complete daily health checks on all our boarding animals, checking their eyes, ears, nose, body, nails etc.
If your cat requires veterinary attention whilst in our care, we mainly try to use the vets, you are registered to. Here at Greendale Farm we use Crossroads Veterinary Centre in High Wycombe for any emergency cases because they are on call 24 hours a day.
Tel: 01494 459095
All the senior members of staff are experienced with giving medications and we have a handful of senior staff members that can give injections. We do ask that you fill out one of our Disclaimer forms and bring the medication in a labelled container with clear instructions when they need to be given and the dosage.
Behaviour in the cattery
Although we try to make your cat (s) stay with us as comfortable as possible, some cats do not always let us handle them. We will try our hardest to gain their trust but sometimes that is not enough. If your cat has never stayed in a cattery before, we recommend booking them in for a short stay first before a longer booking. Cats generally take much longer to settle in a new environment, and therefor we recommend booking a few days as a trial rather than just the one night. This gives us a clear opportunity to see how your cat is coping. You are more than welcome to book your cat in for the day, or just a night to see how they get on, however we can not promise they will settle and relax over this time. We always ask our customers for a range of emergency contacts, so if you are booking in a trial stay, please give us a contact of someone locally who we can ask to collect your cat if they really are not coping. Some cats will not eat in a new environment for a few days, so please do bring anything you cat enjoys with you! This is only the minority of cats, with the majority loving life and enjoying the environment happily. If we feel like your cat is not coping, is stressed or just doesn’t seem right to us, we will call you, should there be any issues whilst your cat is staying with us. The care of your cat is paramount to us, and if they do not cope in the cattery environment we are happy to suggest home boarders and pet sitters. The cattery environment is not suitable for all cats, which is why a trial stay is so important. We are more than happy to work with you and your cat to help them have the best stay they can, and to make them feel as comfortable and relaxed as possible.
We really encourage owners to bring items from home for your cats as this will help them to settle in, and feel more comfortable in the new environment. We are more than happy to accept items from home, however please ensure it is labelled. Please do let the staff know if your cat does not like to be handled, fussed etc. If this is the case, thats no problem! However it is vital that you tell the staff anything your cat doesn’t like, so they can have a relaxing stay.